Shipping policy
At bamix® of Switzerland, we strive to deliver your orders quickly and securely. All orders are fulfilled and shipped from our official logistics center operated by our partner J.L. Hufford in Lafayette, Indiana, USA.
Shipping Rates
- Orders over $150: FREE standard shipping (contiguous 48 U.S. states only).
- Orders under $150: Flat rate shipping fee of $14.95.
- Alaska & Hawaii: Flat rate shipping fee of $30.00.
Processing & Estimated Delivery
- Order processing: Orders placed before 3:00 PM ET typically ship the same business day, subject to product availability, payment verification and warehouse capacity. Orders placed on weekends or holidays are processed the following business day.
- Delivery estimates: Most orders arrive within 2–4 business days after dispatch. Delivery times are estimates only and are not guaranteed.
- Carrier delays: We are not responsible for delays caused by carriers, severe weather or other events beyond our reasonable control.
Shipping Restrictions
- No P.O. boxes or military addresses: We ship exclusively via UPS and FedEx and cannot deliver to P.O. boxes, APO, FPO or DPO addresses.
- U.S. only: We only ship within the United States. International shipping is not available through this store.
Delivery Terms & Risk
- Risk of loss: As set out in our Terms of Service, risk of loss and title for all items pass to the customer upon our delivery of the goods to the carrier.
- Signature requirement: For your protection, high-value orders may require a signature upon delivery. Failure to accept delivery or sign for a package does not relieve the customer of their payment obligations.
- Address accuracy: The customer is responsible for providing a correct shipping address. We are not responsible for shipments delivered to an incorrect address provided by the customer. Refused, unclaimed or undeliverable shipments may incur additional fees or be subject to deductions upon refund.
- Non-refundable: All shipping fees are non-refundable.
Order Changes & Address Corrections
If you notice that you entered a wrong or incomplete shipping address, please contact our support team immediately, no later than 2:00 PM ET on the same business day:
J.L. Hufford, Lafayette, Indiana
Email: support@jlhufford.com
Phone: 877-554-8336
Please note:
- Once an order has been processed or shipped, we cannot change or intercept the shipment.
- If a shipment is returned due to an incorrect or incomplete address provided by the customer, we do not cover return shipping costs.
- Any reshipment will be charged to the customer.
Questions
For any questions about shipping or your order, contact support@jlhufford.com or call 877-554-8336.
