Contact information

Trade name: Pro-Ver (U.S.), LLC (bamix® of Switzerland)

Customer Support (USA)
For product advice, usage questions, orders, shipping and delivery, warranty cases and repairs, please contact our official support partner:

J.L. Hufford, Lafayette, Indiana
Email: support@jlhufford.com
Phone: 877-554-8336

Our support team handles:
- Product advice and usage questions
- Order changes and order status
- Shipping and delivery issues
- Returns and refunds
- Warranty claims and repairs

For repair requests, please include your purchase details, the device model, a description of the issue and photos of the device. Please do not ship your device before you have received the shipping address and instructions by email.

Urgent Matters (Manufacturer)
Only in urgent cases that cannot be resolved by our support team, you can reach bamix® directly at: us-service@bamix.com